Frequently Asked Question

questions and answers

to our animal experiences, our guest rooms and our vouchers

For everyone who is empathetic, has a feeling for their surroundings and likes animals. From 16 years.

We have a maximum of three exclusive animal experiences per day with a maximum of four participants and only with people who belong together.

Bus trips and group tours

For reasons of privacy for our house guests, people who do not take part in an animal experience are not permitted and cannot stay on the Edermühle premises for insurance reasons.

While you’re waiting, we recommend our local Richter bakery, which sweetens the minutes with pastries and cakes.

Closed shoes must be worn for all animal experiences, i.e. no sandals or flip-flops. Please do not choose red clothing. Depending on the weather, sunscreen, rainwear, snowsuit. Warning: for sure your clothes will get dirty. The experience takes place in all weather conditions, except when there is a storm warning or thunderstorm. In winter, sun lovers should note that the willows are in the shade in the afternoon, so an appointment in the morning is advisable.

You can cancel your agreed appointment free of charge up to 24 hours before the start.

For all payment methods, apart from the classic bank transfer, the transaction fees must be borne by the participant in the event of cancellation.

No. We offer special animal feed. The feeding bag is available for €2.80.

No, because he definitely doesn’t like waiting in the car.

No, unfortunately we cannot offer public toilets.

Punctuality pays off

Your delay will be deducted from the animal experience. If you come to petting pigs half an hour late, the time is up and the next group will be served. We will move you to the next possible date for that day. If nothing is left free, there is no money back. So, punctuality pays off.

Book animal experience Packages

From 16 years.

The decision to go to an adult hotel was not an easy one and it was a long process.

More info

From 3 p.m.

Book a guaranteed early check-in at 1 p.m. when you make your reservation.

Directions

Until 11 a.m.

On the day of departure you must vacate the room by 11 a.m.

Book a guaranteed late check out at 1 p.m. when making your reservation.

Yes, dogs are very welcome. We ask all dog owners to use common sense and to show consideration for the other animal roommates.

Rules for dogs

Yes. We serve your breakfast to your room. In addition to coffee, tea and cocoa, there is a selection of sausage and cheese, vegetables and fruit, spreads, jams and juice. Eggs too, of course – from our own chicken if you want to lay them.

Or do you prefer vegetarian? No problem! If you have special requests (intolerances, allergies, pregnancy, etc.), please inform us when booking your room.

Make a selection when making a reservation:

Breakfast Colorful

Breakfast served in your room daily from 6:30 a.m. until open end. Variants variable, e.g. 1x colorful, 1x vegan.

Price: Free

Breakfast vegetarian

Breakfast served in your room daily from 6:30 a.m. until open end. Variants variable, e.g. 1x vegetarian, 1x vegan.

Price: Free

Breakfast vegan

Breakfast served in your room daily from 6:30 a.m. until open end. Variants variable, e.g. 1x vegan, 1x vegetarian.

Price: Free

Outdoor & comfortable: house slippers, garden slippers (for the smokers), clothing suitable for the weather and pajamas. Sunglasses, rainwear and sturdy shoes. Possibly swimwear to cool off in the Lainsitz.

Anyone who has booked an arrangement or package should avoid wearing red clothing for the animal experience.

Yes, outdoors. Our guest rooms are non-smoking rooms. Please only smoke outdoors. Do not throw cigarette butts in the meadow, glasses with screw caps are available.

Yes. A tourist tax of €2.40 per person per night applies to the municipality of Bad Großpertholz (from 2024: €2.90 per person per night). We collect the tourist tax on behalf of the municipality in cash upon arrival.

We have opened the VIP Lounge for our regular guests. This is an online area with changing sweets for our most loyal guests. From the third booking you get access to the VIP Lounge.

To the VIP lounge Conditions of Participation
Book an overnight stay Packages

You can buy and give away vouchers for most overnight stays and animal experiences. The voucher number is decisive when redeeming it. The voucher can be redeemed for 365 days from the date of purchase.

Please note that our offer is aimed at people 16+.

Vouchers such as “The Pig Weekend” can of course also be redeemed during the week and on public holidays.

Coupons

When redeeming, the voucher number is decisive.

Vouchers such as “The Pig Weekend” can of course also be redeemed during the week and on public holidays.

redeem voucher

The voucher expires: We have to renew the voucher four weeks before the expiry date. Please note that this is the voucher value, not the product. If you renew your voucher, you will receive a voucher that is valid for a further twelve months.

Extend voucher

You can find the current opening hours here.

is not permitted on the Edermühle site.

Warning: poultry roaming freely. Please use the provided tarpaulin.

Info e-car

Do you still have any questions?

Please contact us for more details.

Contact Directions 🔍